Your AI agent · Your team's copilot · Your intelligence layer

AI Agent for Enterprise Customer Support, built for Africa's businesses.

Naamo answers your customers on WhatsApp, SMS, voice, and web chat — books appointments on your calendar, and runs your workflows automatically. Your team gets the context, the tickets, and the suggested replies to handle the rest.

Built for telecoms, banks, clinics, logistics, schools, public services, and growing SMEs.

Inbox AI Agent Copilot Ticketing Insights
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Naamo Workspace
Inbox 24
Tickets 12
AI Agent
Knowledge Base
Automations
Insights
Channels
WhatsApp 16
SMS 5
Voice 3
Web chat
Settings
Conversations9 AI active
AD
Awa Diallonow
My account is blocked…
AI active
CO
Chinedu Okafor4m
Delivery is 3 days late
Urgent
FB
Fatima Bello11m
What are your opening hours?
AI active
TM
Thabo Mokoena26m
Voice note · 0:42
Agent: Sara
AK
Amina Keita1h
Merci beaucoup! 🙌
Resolved
AD
Awa Diallo
WhatsApp · Dakar, SN
● AI active
Naamo is handling this conversation…Reply as agent
Copilot
Summary
Customer reports a blocked account and needs urgent access. Phone number collected
Analysis
IntentAccount access
UrgencyHigh
SentimentFrustrated
LanguageFrench · Wolof mix
Ticket
No ticket yet
Suggested reply
"Your account will be reactivated within 2 hours. Is there anything else I can help with?"
Use replyEdit
Built for support teams that need speed, language flexibility, and clarity.
Automate repeated questions Create support tickets Escalate to humans Summarize conversations Track top customer issues Serve low-bandwidth channels
The problem

Customer support is still too slow, expensive, and fragmented.

In most African markets, support still lives in scattered WhatsApp chats, phone calls, SMS, and spreadsheets. Customers wait days for simple answers while teams type the same replies over and over. The global AI tools that promise to fix this were never built for local languages, voice notes, informal speech, or patchy bandwidth.

01Customers wait longer than they should
02Support teams are overwhelmed
03Businesses lose sales and trust
04Complaints disappear inside inboxes
05Managers lack clear customer insights
06Scaling support becomes expensive

Naamo.ai changes that.

Get started

Give your customers faster support — without overwhelming your team.

Start with your support knowledge. Connect your customer channels. Let Naamo assist your team.